PDF Ebook Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality, by Jacob Tomsky

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Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality, by Jacob Tomsky

PDF Ebook Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality, by Jacob Tomsky

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Review

Praise for Heads in Beds:"Heads in Beds is Mr. Tomsky’s highly amusing guidebook to the dirty little secrets of the hospitality trade. But it is neither a meanspirited book nor a one-sided one.... [H]e winds up sounding like an essentially honest, decent guy. And his observations about character are keen, perhaps because he’s seen it all.... If this were simply a travel book of the news-you-can-use ilk, it would be of only minor interest. But Mr. Tomsky turns out to be an effervescent writer, with enough snark to make his stories sharp-edged but without the self-promoting smugness that sinks so many memoirs.... Heads in Beds embraces the full, novelistic breadth of hotel experience.... [Tomsky] is no longer a hotel employee and now, with good reason, thinks of himself as a writer."—Janet Maslin, New York Times"For those of us who'd rather live in good hotels than in our own homes, oh Lordy, is this ever a horrifyingly good time. It's the sort of equivalent of WebMD for hypochondriacs: You know you're learning way more than is good for you, but you just can't stop reading. Tomsky, who may be an even better writer than a hotelier (and he's a damn good hotelier) has worked every job and every shift; he takes us into the bowels (sometimes literally) of the hotel business, with all the pomp and circumstance, the hidden filth, and the fears and aspirations and secrets of guests and staff alike."—Judith Newman, People (4 Stars)"For the uninitiated, staying at a luxury hotel can be a little intimidating.... [But] front desk raconteur Jacob Tomsky is here to help. His sharp-witted, candid new book, Heads in Beds, demystifies the world of high-end hospitality.... Coarse, smart and wickedly funny, the author delivers hilarious caricatures of the hotel guests and colleagues he has encountered over the years.... Tightly written and laced with delicious insider tips."—John Wilwol, Washington Post"A wonderfully indiscreet veteran of the hospitality industry, Jacob Tomsky knows his way around a hotel."—PARADE"Room upgrades. Free movies. Late checkouts. Jacob Tomsky promises readers the keys to the hotel industry kingdom in his tell-all book, Heads in Beds. The one-time philosophy major has spent more than a decade working in the industry and, like room service, he delivers the goods.... Beyond tips, Tomsky has packed his book with outrageous anecdotes about guests...[and] the hotel staff too.... Tomsky has only worked at hotels in New Orleans and New York, so readers may wonder if his tips will work anywhere else. Maybe they will, maybe they won’t. But his stories are so good, it almost doesn’t matter."—Jessica Gresko, Associated Press“Jacob Tomsky is a star. The kid writes like a dream. Heads in Beds is hilarious, literate, canny, indignant and kind—revealing an author who manages somehow to be both a total hustler and a complete humanitarian. I love this book. Keep an eye on this writer. I’m telling you, he’s a star.”—Elizabeth Gilbert, author of Eat, Pray, Love: One Woman's Search for Everything Across Italy, India and Indonesia“And I thought I had it bad when I worked in restaurants! Heads in Beds is a hilarious, informative, and naughty peek at what really happens behind the glitz and glamour of the hotel experience. Not content with dispensing advice on how to get a better room or avoiding the vengeful wrath of bellhops, maids, doormen, and front-desk clerks, Tomsky also spins a touching yarn on how he kept his dignity and humanity intact while dealing with insufferable guests, Expedia wannabes, predatory hotel managers, conniving coworkers, and the occasional pervert. After reading this book, you’ll become either a better-educated hotel guest who constantly receives great service—or realize why you always get that noisy room by the elevator shaft. As a survivor of America’s dysfunctional hospitality industry, I highly recommend this book.”—Steve Dublanica, author of the New York Times bestseller Waiter Rant“In pulling the musty curtains back on the seedy hotel business, Heads in Beds provides first-rate insights for all grades of travelers. But the real revelation here is Jacob Tomsky, whose writing combines presidential suite talent with rack-rate, smoking-room, vending-machine-down-the-hall edge.”—Chuck Thompson, author of Smile When You’re Lying: Confessions of a Rogue Travel Writer"Readable and often engaging.... [W]hen the author is passionate about his career and is able to express his passion on the page, it can be a joy to read... hilarious."—Kirkus Reviews"Comparisons to Anthony Bourdain’s Kitchen Confidential (2000) are inevitable…. [B]oth Tomsky and Bourdain purport to expose the underbelly of service industries with which most readers are familiar, hotels and restaurants. But where Bourdain is all rock ’n’ roll, egotistical bluster, Tomsky is surprisingly earnest and sympathetic; there are, after all, no television programs called Top Desk Clerk. He wants your respect, not your adulation…. Indeed, it would be easy to pen a book about crazy hotel guests. But this memoir succeeds, instead, in humanizing the people who park our cars, clean our hotel rooms, and carry our luggage. You will never not tip housekeeping or your bellhop again. Tomsky fell into hotel work and proved to be rather good at it; the same can be said for his writing."—Booklist"Those who want a hotel up-grade, who must make a same-day room cancellation without getting charged, or wonder why hotel water sometimes tastes like lemon Pledge need look no further than Tomsky's memoir, a collection of stories, memories, and secrets about the hospitality business.  Bouncing around various hotel jobs...for more than 10 years, he's got the skinny that would make most travel sites blush.... But this is more than a collection of trade secrets; it's a colorful tale filled with vibrant characters from crazy bellmen to even crazier guests.  Tomsky is a solid storyteller who is able to intricately detail all the insanity surrounding him."—Publishers Weekly"With incredibly witty, from-the-gut prose, Mr. Tomsky provides an inside scoop on the good, the bad, and the incredibly ugly happenings that go on behind closed hotel doors—as well as front desk antics that happen right before your untrained, naïve eyes....  A very fun, entertaining read. It is incredibly relatable, not only for a consumer, but also for anyone who has worked in a public-oriented service industry. Despite his brash language, or perhaps in spite of it, the author comes across as sincere and personable with the patience of a saint—or at least he’s really good at faking it. Though it seems he was very good at this job, it’s about time for Jacob Tomsky to move on to bigger and better things. If this book is any indication, writing will be his next calling."—Renee C. Fountain, New York Journal of Books"Tomsky shines in...this funny and profane memoir."—Nathan Gelgud, Biographile"After the party, it’s the hotel lobby…. and that’s where things get real. Jacob Tomsky’s hilariously irreverent memoir Heads in Beds chronicles the all-work, no-sleep, but never dull lifestyle of the young hotelier and the innermost workings of high-end hotels...[and] shares five-star advice for your next check-in."—Gina Angelotti, Metro"Heads in Beds is at turns hilarious, sad, too revealing, naughty, frightening and wildly fun. Tomsky proves to be a smart writer. His voice is warm and accessible, but he's also pleasantly snarky and potty-mouthed. He lets the reader see him at his smarmy, smooth-operating best and his filthy, fed-up worst. (And the book includes lots of tips, like how to eat and drink everything in your minibar for free, how to get extra amenities, and all of the things a hotel guest should never say to a front desk agent.)"—Alli Marshall, Mountain Xpress

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About the Author

Jacob Tomsky is a dedicated veteran of the hospitality business. Well-spoken, uncannily quick on his feet, and no more honest than he needs to be, he also is the founder and president of Short Story Thursdays, a weekly, email based short story club. His writing has appeared in The New York Times, The Wall Street Journal, O Magazine, The Daily Beast, and other venues. Born in Oakland, California, to a military family, Tomsky now lives in Brooklyn, New York. www.jacobtomsky.com

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Product details

Paperback: 320 pages

Publisher: Anchor (July 30, 2013)

Language: English

ISBN-10: 030794834X

ISBN-13: 978-0307948342

Product Dimensions:

5.2 x 0.7 x 8 inches

Shipping Weight: 8.5 ounces (View shipping rates and policies)

Average Customer Review:

4.0 out of 5 stars

1,076 customer reviews

Amazon Best Sellers Rank:

#59,799 in Books (See Top 100 in Books)

If you plan on ever staying in a hotel again, read this book first. Author Jacob Tomsky, who has worked in a variety of jobs in two luxury hotels in New Orleans and New York City, gives the inside scoop on how to get the most from your stay. And while most of it is legal, some of it is not ethical. (You decide how far you're willing to push it for a free minibar drink.) Find out how to get a free room upgrade, late checkout, a complimentary bottle of wine and lots more—and all of that can be done legally and ethically. Find out why you should tip generously, always be friendly and never (ever) bring your own pillow.The book is eminently readable and filled with anecdotes about guests rich, famous and ordinary. Some of these stories are laugh-out-loud funny, while others are absolutely astonishing. (People really DO that?!? Apparently so.)Caution: There is a lot of foul language liberally sprinkled throughout the book. Some of it is perfectly acceptable, such in quotes from bellmen, doormen and valets. It's part of their job, and using it this way adds color. I get that. But there is a lot more that is not necessary and adds nothing to the text—so much so that I would have given the book five stars except for the language.

This book is funny. Within the first day of reading it, my fiance remarked that he had never heard me laugh so hard at a book. While many books are amusing and I laugh internally while reading them, it is a rare event that I laugh out loud. This book made me laugh. Hard. If you're looking for entertainment, this is definitely entertaining. If you're looking for a conglomeration of horror stories about Things Hotel Employees Discovered About Guests, this isn't it. I anticipated the book to be this way, but instead it is the author's somewhat hostile love note to the hotel industry. There are quite a few anecdotes about certain guests and coworkers that are, indeed, hilarious and disturbing. But it is, at its roots, a memoir: an account of Jacob Tomsky's life within hospitality. Other reviewers have criticized this aspect of the book, but I think it would have been difficult to write a book like this without any kind of background information. While other people may find it so, I do not think it is particularly whiny. As a former restaurant employee and current hotel front desk agent, I enjoy the overall message of the book: be kind to those serving you. He does, however, deliver this message in a bit of a profane way: so if you would not appreciate that, I don't recommend it.

While traveling with friends, they mentioned hotel checking in and tipping for better rooms, amenities, etc. I got a Kindle version that night and read most of the book that weekend.Our first hotel stay was for a two night stay which we reserved on Expedia. The clerk was knocked down (we gave $30). We received an upgrade to a room with view and a $50 voucher for dinner. For the first time, I washed my glasses before using them. Believe me, you are going to want to know why. Buy the book.The book is a fascinating story of the behind-the-scenes look at the hotel biz. I travel quite a bit and enjoy it. I don't think hotels won't ever be the same to me.

An interesting look at the world of a hotel employee. This memoir is written by a gentleman that started a the bottom as a valet and moved his way up in the hotel world.The author offers tips to the reader on how to have a better stay at a hotel and he also gives tips on how to avoid getting on the nerves of the bellhop or front desk which will guarantee a bad experience.As a frequent traveler I found it interesting to read about the inner workings of hotel and also to read about the things going on behind the scenes. The book starts out with the author working at a newly opening hotel in New Orleans as a valet and quickly advancing up the ladder. He than gets burned out on the job and heads to Paris to find himself before coming back to Manhattan, and after vowing not to work in a hotel again, applies and is hired at a hotel when no other opportunities come about for him.If you're looking for a quick weekend read this is a good book for that purpose. It is well written with humor and even some good life lessons.

I need to qualify this four-star review. I, like many other reviewers, am not a big fan of the author. I feel like he's kind of a jerk and perhaps the morals he espouses aren't the most amazing.However, I have to praise the book because it DOES give you helpful hints and also some pretty interesting stories.My husband, who has not read the book but whom got a lot of info about it from me, decided to try it out. He stayed in Vegas last week at the Wyndham and slipped the front desk clerk a tip ($20) while he was checking in. Guess what, she upgraded his room for free on the spot. I don't know how much extra it would have cost him to pay the actual price but I can guarantee it would have been more than $20. That in itself made the book a good read for me!

I love reading books about careers; they are roads I didn't take, and I find it fascinating to see what those careers entail. I thought this would be more of a book of scandalous things that happened where the author worked, and it was, but also so much more. It's a memoir of his life, albeit mostly at work in hotels. It's a book of advice for travelers who stay in hotels. It's an exposé of some of the depraved things that happen behind the scenes in hotels. It's a character study of the various types of hotel patrons and employees. I thought it was structured really well and moved at a quick pace. I would happily read more by this author.

I enjoyed this book. It wasn't great literature, but it was light and entertaining, and will (hopefully) encourage you to tip more. Some of the suggestions are over the top... you have to be really cheap to put all that effort into getting a free movie out of a hotel, but others are interesting (can you really get an upgrade just by tipping at check-in?).On the other hand, if you have reached voting age while remaining pure enough to be bothered by a swear word or two, this book is not for you.

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